VCCS Homepage VIRGINIA COMMUNITY COLLEGE SYSTEM
VCCS Student Support

For immediate assistance, please visit these important J. Sargeant Reynolds websites:

Reynolds Homepage
Computing at JSR
Student Information System (SIS)
Canvas
Email
Distance Education (DL courses)

If you cannot locate your answer, send an email to the Reynolds Help Desk. This office will be monitoring support requests from 9a.m. - 4p.m. Monday through Friday.

To: Reynolds Help Desk
From:

Please enter your name
What is your EmplID?

Please provide your EmplID if you know what it is.
What is your Canvas username?

Please provide the username you use to log on to Canvas and MyVCCS.
Email Address:

Please provide a valid email address
so we can contact you with a resolution.
Remember that VCCS student email accounts end in @email.vccs.edu
Another Email Address?

Please provide a backup email for us to contact you at.
Phone Number:

What is your daytime phone number?
With which product do you need support?
Description:

Please provide as much information as you can.
What are you trying to do?
What is not working?
You can also copy and paste error messages in here.

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